Laverne joined TTS in April 2007, having spent eight years working with the Vanguard Group in Charlotte, North Carolina. As a Training Delivery Coordinator for six of those years, she oversaw the implementation of departmental training for new hires as well as associates at the mutual fund company. She is particularly strong in establishing rapport with new team members, communicating expectations, and liaising between departments to coordinate team activities. As TTS’s Training Coordinator, she plays an important role in supporting the instructors, the Open Enrollment Series, and other company initiatives. Laverne holds a B.S. in Psychology from South Carolina’s Francis Marion University.